At Orizen Dentistry, your trust means everything to us. We are committed to protecting your personal information and ensuring your privacy when you interact with our clinic — whether online, over the phone, or in person.

1. Information We Collect

We may collect the following information when you use our services or website:

• Personal details (such as your name, email address, phone number, and date of birth)

• Medical information (such as dental history, treatment records, and prescriptions)

• Payment information (when you pay for treatments or book appointments)

• Website usage data (such as IP address, browser type, and pages visited — to help us improve our site)

2. How We Use Your Information

Your information is used for purposes such as:

• Scheduling and managing your dental appointments

• Providing safe and personalized dental care

• Processing payments and insurance claims

• Sending reminders, updates, or follow-ups related to your treatment

• Improving our website, services, and patient experience

• Complying with medical and legal requirements

3. Sharing Your Information

We respect your privacy and will never sell or rent your information. We may only share your details with:

• Our trusted dental staff and specialists (when necessary for your treatment)

• Insurance providers (to process claims, if applicable)

• Service providers (such as payment processors or IT support, under strict confidentiality)

• Authorities (only if required by law or for safety reasons)

4. Data Protection & Security

We use modern security measures to safeguard your personal and medical data. While no system is 100% secure, we continuously update our practices to ensure the highest level of protection.

5. Cookies & Website Tracking

Our website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but some features of the site may not function properly without them.

6. Your Rights

As a patient, you have the right to:

• Access the personal data we hold about you

• Request corrections to inaccurate information

• Request deletion of your personal data (where legally allowed)

• Withdraw consent for communications such as newsletters or promotions]